TK Club Privacy Policy

1 Introduction

This Privacy Policy explains how TK Club ("we", "us", "our") collects, uses, stores, and protects the personal data of members and visitors who use the tk club platform, including the website at tk-club.club and the tk club mobile application.

We take your privacy seriously. When you create an account on tk club, you trust us with personal information — your name, mobile number, and payment details. This policy is our commitment to being transparent about what we do with that information and how we keep it safe.

By registering an account or using the tk club platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not use the platform.

2 Data We Collect

TK Club collects personal data in two ways — information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full name and date of birth provided during registration.
• Mobile phone number used to create your tk club account.
• Mobile banking account details (bKash, Nagad, or Rocket) used for deposits and withdrawals.
• Identity verification documents if requested as part of our KYC process.
• Messages and information you send to tk club support.

Information collected automatically:

• Device information including device type, operating system, and browser type.
• IP address and approximate location data.
• Login timestamps and session duration.
• Betting history, game activity, and transaction records.
• Cookie data and platform usage patterns.

3 How We Use Your Data

TK Club uses the personal data we collect for the following purposes:

• To create and manage your tk club account, including verifying your identity and age.
• To process deposits and withdrawals through your registered mobile banking account.
• To detect and prevent fraud, money laundering, and other prohibited activities on the platform.
• To provide customer support and respond to your queries and complaints.
• To send you important account notifications, such as deposit confirmations and withdrawal updates.
• To send promotional communications about bonuses and offers on tk club, where you have opted in to receive these.
• To monitor and improve the performance and security of the tk club platform.
• To comply with legal and regulatory obligations applicable to online gaming platforms.
• To support responsible gaming by monitoring betting patterns and flagging potential problem gambling behaviour.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If your account is flagged by our fraud detection systems, a member of the tk club team will review the case before any action is taken.

4 Legal Basis for Processing

TK Club processes your personal data on the following legal grounds:

• Contract performance: Processing your registration data, payment details, and account activity is necessary to provide the tk club service you have signed up for.
• Legal obligation: We are required to collect and retain certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable laws.
• Legitimate interests: We process device data, IP addresses, and usage patterns to protect the security of the platform and prevent fraud.
• Consent: We send marketing communications only where you have given explicit consent. You can withdraw this consent at any time.

5 Data Sharing

TK Club does not sell your personal data to any third party. We may share your data with the following categories of trusted service providers, strictly for the purposes described in this policy:

• Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification services: Where required, we may share identity documents with KYC verification providers to confirm your age and identity.
• Fraud prevention systems: We use third-party fraud detection tools that may process your device data and IP address to identify suspicious activity.
• Legal authorities: We may disclose personal data to law enforcement or regulatory bodies where required by law or in response to a valid legal request.

All third-party service providers used by tk club are contractually required to handle your data securely and only for the specific purpose for which it was shared. They are not permitted to use your data for their own marketing or any other purpose.

6 Cookies

TK Club uses cookies and similar tracking technologies to improve your experience on the platform. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These keep you logged in and remember your session preferences. You cannot opt out of essential cookies.
• Performance cookies: Help us understand how members use the platform so we can improve it. These collect anonymised usage data.
• Preference cookies: Remember your settings, such as language and display preferences, so you do not have to set them every time you visit.

TK Club does not use third-party advertising cookies. You will not see targeted ads from tk club on other websites based on your activity on our platform.

You can manage cookie settings through your browser. Note that disabling essential cookies may affect your ability to log in and use the tk club platform normally.

7 Data Retention

TK Club retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies.

• Account registration data and transaction records are retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Support communications are retained for two years after the query is resolved.
• Betting and game history is retained for the lifetime of your account and for five years after closure.
• Marketing consent records are retained for as long as necessary to demonstrate compliance with consent requirements.

After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked to you.

8 Data Security

TK Club takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

• All data transmitted between your device and the tk club platform is encrypted using 256-bit SSL/TLS encryption.
• Account passwords are stored using industry-standard hashing algorithms. TK Club staff cannot view your password.
• Access to personal data within tk club is restricted to staff who need it to perform their job functions.
• Our systems are monitored 24 hours a day for suspicious activity and potential security incidents.
• We conduct regular security reviews and updates to our infrastructure.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

9 Your Rights

As a tk club member, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data tk club holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data.
• Right to withdraw consent: Where we process your data based on consent (such as for marketing), you can withdraw that consent at any time.
• Right to data portability: You can request your data in a structured, machine-readable format.

To exercise any of these rights, contact the tk club support team at [email protected]. We will respond to all valid requests within 30 days.

10 Children

The tk club platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account, we will close the account immediately and delete all associated personal data.

If you believe a minor has registered on tk club, please contact our support team immediately at [email protected].

11 Changes to This Policy

TK Club may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that affect how we use your personal data, we will notify you via your registered mobile number or through an in-platform notification. Your continued use of tk club after any update constitutes acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how tk club handles your personal information, please get in touch with our support team.

• Email: [email protected]
• Live Chat: Available from the bottom-right corner of any page on tk club
• FAQ: Visit our FAQ page for answers to common questions

We aim to respond to all privacy-related queries within 5 business days. For data access or deletion requests, please allow up to 30 days for processing.